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LEGAL
Privacy Policy
How StrideUp Business Growth Partner collects, uses, and protects your information.
Effective Date : 08- Aug-2026
Last Updated : 08- Aug-2026
1. Introduction
StrideUp Business Growth Partner ("StrideUp", "we", "us", or "our") is a business growth advisory firm operating in the United Arab Emirates, providing business diagnostic, growth advisory, technology solutions, and corporate services to small and medium-sized businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage our services, or otherwise interact with us.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use our website or services.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly
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Contact details — name, email address, phone number, company name, and job title.
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Business information — details submitted through our pre-engagement questionnaire, discovery sessions, diagnostic audits, and ongoing advisory engagements, including financial, operational, sales, and organisational information relevant to the GROWTH360™ assessment.
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Communications — records of correspondence, meeting notes, and any information you share with us via email, WhatsApp, phone, or in-person meetings.
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Payment information — billing details required to process invoices (we do not store full payment card details).
2.2 Information Collected Automatically
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Website usage data — pages visited, time spent, referring URLs, browser type, device type, and IP address, typically collected via cookies and analytics tools.
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Form submissions — information entered into contact forms, newsletter sign-ups, or consultation request forms on our website.
3. How We Use Your Information
We use the information we collect to:
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Deliver our services, including the Business Diagnostic Audit, the Business Growth Program, technology consultations, and corporate/regulatory services.
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Communicate with you regarding engagements, proposals, scheduling, and support.
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Prepare diagnostic reports, strategic recommendations, and growth plans tailored to your business.
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Process payments and maintain business records for accounting and legal purposes.
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Improve our website, services, and client experience.
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Send marketing communications where you have opted in, which you may unsubscribe from at any time.
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Comply with applicable legal, tax, and regulatory obligations in the UAE.
4. Legal Basis for Processing
We process personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL") and other applicable data protection regulations. Our legal bases for processing include: performance of a contract with you or your business, your consent, compliance with legal obligations, and our legitimate business interests, provided these do not override your rights and freedoms.
5. Confidentiality of Client Information
Given the nature of our advisory work, we recognise that the business information shared with us during a diagnostic audit or growth engagement is highly sensitive. In addition to this Privacy Policy:
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All client engagements are governed by a signed Non-Disclosure Agreement (NDA), under which StrideUp commits not to disclose, share, or use confidential client information for any purpose outside the scope of the engagement.
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Access to client information is restricted internally to team members directly involved in delivering the engagement.
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Client information is never sold, rented, or shared with third parties for their independent marketing purposes.
Full confidentiality obligations, including the client's own obligations regarding our reports and recommendations, are set out in our Terms & Conditions and in the engagement-specific NDA signed at the start of each client relationship.
6. How We Share Information
We do not sell your personal or business information. We may share information only in the following limited circumstances:
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With trusted service providers who support our operations (e.g. cloud hosting, accounting software, scheduling tools), bound by confidentiality obligations.
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With regulatory or government authorities where required by UAE law under Ajman.
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With professional advisors (e.g. legal or financial) where necessary to protect our legitimate business interests.
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In connection with a business transaction such as a merger or acquisition, subject to equivalent confidentiality protections.
We never share client business data, diagnostic findings, or strategic recommendations with other clients, competitors, or unrelated third parties.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal and business information against unauthorised access, alteration, disclosure, or destruction. These include restricted access controls, secure storage systems, and confidentiality obligations for all team members. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal and business information only for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting, or reporting requirements. Diagnostic and engagement records are typically retained for the duration of the client relationship plus a reasonable period thereafter, after which they are securely deleted or anonymised.
9. Cookies and Website Analytics
We retain personal and business information only for as long as necessary to fulfil the purposes described in this Policy, including any legal, accounting, or reporting requirements. Diagnostic and engagement records are typically retained for the duration of the client relationship plus a reasonable period thereafter, after which they are securely deleted or anonymised.
10. Your Rights
Subject to applicable law, you may have the right to:
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Request access to the personal data we hold about you.
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Request correction of inaccurate or incomplete data.
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Request deletion of your personal data, subject to our legal and contractual retention obligations.
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Object to or restrict certain processing of your data.
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Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 14.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
12. Children's Privacy
Our website and services are intended for business owners and professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
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Email: info@strideupbusiness.com
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Phone: +971 558995081
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Office Address: StrideUp Business Growth Partner
Phygital Business Center L.L.C.
6th Floor, Building A, Business Village
Port Saeed, Deira
Dubai, United Arab Emirates -
Registered Address: StrideUp Business Growth Partner FZE LLC,
[Ajman Free Zone registered address],
Ajman Free Zone, Ajman, United Arab Emirates
This document is a general-purpose template prepared for StrideUp's use and does not constitute legal advice. We recommend having this Policy reviewed by a UAE-licensed legal professional before publishing it, to ensure full compliance with the UAE PDPL and any sector-specific regulations applicable to your business.